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Forgot Password

If you have forgotten your account password, you can reset it using IEdSmart Card at any of the CyberStations ( in Tai Po campus, Sports Centre and Town Centre. What you need are the IEdSmart Card and the 6-digit PIN. The default PIN is the first s ix digits of your HKID card or passport. You can also change the PIN at the CyberStation.

You are always welcome to contact ITS Help Desk in case you ne ed assistance.

Note: If you have forgotten the PIN, you can also reset the PIN using your account password (if known) at the CyberStation.